View Menu Store Locator

Up to £600 cash back

Bonus Offer


Claim Now

Submit your cashback claim


Before claiming please read our FAQs

Terms & Conditions

Please read the
Terms & Conditions


Got a question? Let us help!

Terms & Conditions

Information on how to claim the cash back forms part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions. This offer is not valid in conjunction with any other offer, unless otherwise advised.

Who Can Enter

This promotion is only open to residents of the Great Britain, Channel Islands and Isle of Man aged 18 years and over. Employees (and their immediate families) of the Promoter, participating retailers and agencies associated with this promotion are ineligible for this promotion. This promotion is not open to trade (commercial) or wholesale customers. This promotion applies to purchases of A grade products only and does not apply to purchases of trade seconds or refurbished products.

Promotional Period

The promotion commences GMT 16 January 2019 at 00.01am and closes GMT 30 June 2019 at 11.59pm (Promotional Period). Claims must be received by the Promoter by 30 July 2019 at 11.59pm (Claims End Date), any claims received after this date will be ineligible.

How to Enter

Purchase needs to be made in one transaction. Purchase one or more Fisher & Paykel appliances (appliances only - excludes accessories, delivery, installation, warranty costs or any other associated items or costs) (each a Qualifying Product), from a Fisher & Paykel retailer during the Promotional Period and be eligible to receive the cash back payment relevant to your spend level.

The maximum cash back per customer per transaction for this promotion is £600.

This promotional offer is available on the current range of Fisher & Paykel appliances (excluding accessories).

For full Fisher & Paykel range - see your retailer's website or visit our website.

This offer is available nationally at all Fisher & Paykel retailers. Please see our dealer locator for locations.

Qualifying Products

This promotional offer is available on the current range of Fisher & Paykel appliances (excluding accessories).

Cash back values

Spend on Fisher & Paykel appliances (excluding accessories) Cash Back Value
Between £3,000 - £3,999 £300
Between £4,000 - £4,999 £400
Between £5,000 - £5,999 £500
£6,000 & over £600

Registering your claim

You must register for your claim online here.

Registrations close on the 30 July 2019 after which no further claims will be accepted. Claimants must agree to these full Terms & Conditions on the online registration form and supply the information marked as mandatory, including providing proof of purchase (or proof of finance/payment agreement).

This promotion cannot be used in conjunction with any other promotional offers from Fisher & Paykel during the same period

When registering your claim you must supply the following information:

  • Name and Contact details - name (which must match the name on the proof of purchase), physical address (not a PO Box), email address and daytime contact phone number. If you wish to receive a BACs transfer, instead of a pre-paid MasterCard, then we will also need your bank account details including Account Number. The Promoter accepts no responsibility for a Claimant submitting incorrect bank account or other details.
  • Serial number(s) of your Qualifying Product(s)
  • Copy of your proof of purchase - a receipt/tax invoice indicating the customer name, date of purchase, store (including address) invoice number, details of Qualifying Products including model number, the price paid (excluding any additional charges eg warranty costs) and total invoice amount.

You can supply your proof of purchase by either scanning or taking a photo of your proof of purchase and uploading it to your online registration form.

Claimants must retain the original proof of purchase. Failure to produce the proof of purchase when requested may, in the absolute discretion of the Promoter, result in the invalidation of a claimants claim and forfeiture to any right to the cash back.

Purchases must be paid for in full and from the same participating retailer on the same day. Lay-bys will not be eligible to claim the cash back unless paid in full by the end of the Promotional Period. Qualifying Product(s) purchased under finance or payment agreements are eligible to participate in this promotion.

If a Qualifying Product is on backorder ('out of stock') the required deposit on that product must be paid during the Promotional Period to be eligible for this offer. Full payment and receipt of the Qualifying Product(s) (and therefore access to the product serial number) must occur before the Claims End Date (GMT Tuesday 30 July 2019 at 11.59pm) in order to lodge a qualifying claim for this promotional offer.

If your claim is approved an approval email will be sent to you at the email address supplied in your claim. If you do not receive your cash back within 30 days from receipt of your approval email, please email us and include your full name, contact number and unique code (from your approval email).

The claimant is responsible for providing correct bank account details. If the bank account details provided are incorrect and payment of the cash back cannot be completed, your claim will be declined and the Promoter will contact the claimant to advise that payment cannot be made. The claimant will then be required to submit to a new online registration form with the correct details. Other than as set out here the bank account details provided in the online registration form cannot be changed.


The claimant agrees that if they have obtained the cash back but then return any of the Qualifying Product(s) (under any returns policy the store may have) they will also return the cash back to the Promoter.

The Promoter accepts no responsibility for lost, delayed, misdirected, incorrect or illegible claims. Incomplete, incorrect, illegible or indecipherable claim forms will be deemed invalid.

The Promoter reserves the right, at any time, to verify the validity of claims and claimants (including a claimant's identity, age and place of residence) and to disqualify any person who submits a claim that is not in accordance with these Terms and Conditions or who tampers with the claims process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

The Promoter may, in its sole discretion, to the fullest extent permitted by law, disqualify any claimant or modify, suspend, terminate or cancel the promotion. The decision of the Promoter is final and no correspondence will be entered into.

Any cost associated with accessing the promotional website is the claimant's responsibility and is dependent on the Internet service provider used.

Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including for negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter's control); (b) any theft, unauthorised access or third party interference; (c) any claim that is late, lost, altered, damaged or misdirected (whether or not after receipt by the Promoter); (d) any variation in prize value; (e) any tax liability incurred by a claimant; or (f) participation in the promotion.

Personal data collected for the purposes of this promotion will be processed in accordance with the Promotor's privacy policy, which is available at

The Promoter collects personal information in order to conduct the promotion and may, for this purpose, disclose such information to third parties including, but not limited to, suppliers, or use such information to contact the claimant in relation to this promotion. Receipt of the cash back is conditional on providing this information. In addition, if the claimant checks the relevant box in the claims form when registering a claim, the Promoter may use the claimant's personal information provided at the time of collection for the purposes specified in the claims form. Claimants should direct any request to access, update or correct information to the Promoter.

All claims become the property of the Promoter.

The Promoter may vary these Terms and Conditions at any time without notice.

These Terms and Conditions are governed by the laws of England and Wales.

The Promoter is Fisher & Paykel Appliances Limited of Maidstone Road, Kingston, Milton Keynes, Buckinghamshire, MK10 OBD, United Kingdom.